KOOL Rewards – Terms and Conditions

The following provisions form the basis of Kool Rewards, and are intended to protect you, the members of Kool Rewards, and Look Print.

1. Kool Rewards Program and its benefits are offered at the discretion of Look Print (Look Corporate Pty Ltd t/as), Look Print has the right to terminate or change the Kool Rewards Program rules, regulations, benefits, conditions of participation or point allocation, at any time, with or without notice.
2. Kool Rewards Membership is available after application to anyone who is personally responsible for purchasing goods and services provided by Look Print occasionally.
3. The Kool Rewards Program is maintained for the benefit and participation of individual members only. Each member may maintain only one account.
4. Kool Points are automatically allocated to your account every time that you place an order with us, 1 point for every $100.00 total invoice value.
5. Kool Points can only be applied to the member’s account.
6. Although Kool Points may appear as accrued on your account, they may not be redeemed until the account relating to those points has been paid in full. Where an account has become delinquent, or payment has not been received within our normal trading terms, Look Print may, at its absolute discretion, cancel some or all of the Kool Points on that account relating to both current and previous orders.
7. Look Print reserves the right to audit any and all Kool Rewards Membership accounts at any time for compliance. Reward redemption may be delayed pending completion of the audit.
8. Currently, Kool Points can be accrued by purchasing product or services through Look Print. Look Print reserves the right to establish additional means of accruing Kool Points, to delete any or all of the means currently recognised, or to exclude specific types of transactions from the accumulation of Rewards Points.
9. Look Print reserves the right to make bonus points and promotional offers selectively available to certain Kool Members at any time, based upon account activity, type of goods or services ordered, geographic locations, Kool Rewards Membership participation or other factors determined at Look’s sole discretion.
10. Kool Points earned may be transferred to a 3rd party who is a Kool Rewards Member. A minimum of fourteen (14) days notice must be given, and the transfer must be for a minimum of fifty (50) Kool Points from any transferring account.
11. Kool Points accrued in a member’s account must be redeemed while the member is employed by the company that the account is listed under. A member may not redeem points once they have ceased employment with the company.
12. Kool Points accrued in a member’s account shall be kept in that account until it is redeemed for a Reward, or until it expires, whichever occurs first. Kool Points accrued shall expire thirty-six (36) months after the date of invoice relating to those Kool Points. In cases where Kool Points are removed from the account for any reason, and later returned, expiration of those Kool Points shall be according to the date of initial invoice.
13. Look Print shall attempt to advise active members of various matters of interest, such as account summaries, newsletters, specials and its web site, but Look Print shall have no liability for any failure to do so. Each member shall be responsible for advising Look Print of any change of postal address and email address.
14. Look Print will, in most cases, credit its member’s accounts with accrued Kool Points, and debit such account when a Kool Reward has been claimed. However, each member shall have the responsibility to ensure that his or her Kool Points have been properly credited and/or debited. Where a member contends that Kool Points have been earned but not credited, or in audit cases where verification is required, Look Print reserves the right to require proof of accrual from the member. Any claims for Kool Points must be received within six (6) months after the date such Kool Points were claimed to be earned.
15. Kool Rewards Members, in accumulating Kool Points, may not rely upon the continued availability of Kool Points, Kool Rewards Levels or Kool Rewards.
16. Accrued Kool Points do not constitute property of the member, and are not transferable (i) upon death, (ii) as part of a domestic relations matter, or (iii) otherwise by operation of law.
17. Participation in the Kool Rewards Program is subject to any terms and conditions, rules or regulations, policies and procedures (‘Program Rules’) that Look Print may, at it’s sole discretion, adopt from time to time. Look Print has the sole right to interpret the Program Rules.
18. Any abuse of Kool Rewards privileges, any conduct detrimental to the interests of Look Print, or any misrepresentation of any information furnished to Look Print, may result in the termination of the member’s membership, cancellation of accrued points and benefits, or both.